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Subscriptions
You can easily set up a subscription through our website. Simply select the products you want, choose your preferred quantity, and proceed to checkout.
Yes, the minimum subscription period is 1 month.
Yes, you can modify or cancel your subscription at any time through your customer dashboard. Changes will take effect from the next billing cycle.
Yes, subscribers can place one-time orders in addition to their regular subscription deliveries.
Subscribers enjoy benefits such as convenient regular deliveries, priority access to new products, and the ability to place additional one-time orders.
Payment
We accept credit/debit cards, net banking, and UPI payments through our secure payment gateway.
Yes, we use industry-standard encryption to protect your payment information. However, you can choose not to save your details if you prefer.
Yes, we occasionally offer promotional coupon codes. You can enter these during checkout to avail discounts. Keep an eye on our website and newsletter for special offers.
If your payment fails, we will notify you via email. You can then log into your account to update your payment information or try a different payment method. If the issue persists, please contact our customer support for assistance.
Orders
Yes, you can place a one-time order without subscribing, but please note that as a non-subscriber, you’ll have access to a limited selection of products. To see the full range of products and enjoy all benefits, consider signing up for a subscription.
We currently deliver only within Dehradun. Our aim is to ensure the freshest products reach you daily.
If you receive a damaged or spoiled product, please contact our customer service immediately. We will arrange for a replacement or refund, whichever is most appropriate.
Our delivery times are carefully set up to ensure we deliver fresh products every day. While you can adjust your delivery schedule through your customer dashboard, please note that options may be limited to maintain product freshness. If you have specific needs, please reach out to our customer service team, and we’ll do our best to accommodate your requirements. Remember to make any changes at least 24 hours before your next scheduled delivery.
Still Need Help?
We’re here to assist you with any questions or concerns you may have. Our dedicated customer support team is ready to help you with personalized assistance.
Feel free to reach out to us via email at feedback@aclassmilk.com or WhatsApp.